So, you’ve just moved into a new apartment and realized—you need gas. Whether it’s for cooking, heating, or hot water, having your gas connected properly is a must. But who do you call? What steps do you follow? And how much is it going to cost?
This guide will walk you through everything you need to know about getting a gas connection in your new place, from the first call to comparing gas connection rates.
Why You Need to Organize Your Gas Connection Early
Gas isn’t something you want to sort out at the last minute. Imagine moving in and finding out you can’t cook dinner or take a hot shower. Not fun, right?
Here’s why early action matters:
- Avoid delays: Some providers need a few business days to get things going.
- Save money: You’ll have time to compare rates.
- Stay safe: Licensed professionals are needed for connections.
Step 1: Check If Gas Is Available in Your Apartment
Is gas already connected?
Some apartments already have a gas line. You can usually check this by:
- Asking your real estate agent or landlord.
- Checking for a gas meter (usually outside the building or in a meter room).
- Looking under your stovetop or hot water system.
No meter? No worries.
If there’s no gas meter, don’t panic. You might just need to apply for a new gas connection. This usually involves:
- Contacting a gas distributor.
- Getting a licensed plumber or gas fitter involved.
- Paying for installation (more on that below).
Step 2: Know Who to Contact First
So, who should you call to get your gas sorted?
- Your gas retailer
Gas retailers are the companies that sell gas to you. They set your rates, handle billing, and manage your plan.
Popular gas retailers in Australia include:
- Origin Energy
- AGL
- EnergyAustralia
- Red Energy
- Simply Energy
You can choose whichever suits your needs and budget best.
Tip: Use comparison tools online to check gas connection rates and plan inclusions.
- Your gas distributor
Distributors are different from retailers. They own the pipes and gas networks in your area. While you don’t pay them directly, they handle the physical connection work if needed.
To find your distributor, just search by postcode online or ask your retailer—they’ll know.
Step 3: Choose the Right Gas Plan
Not all plans are created equal. Some are better for households that cook daily. Others are suited for those who only need gas for hot water.
Look for these when comparing gas plans:
- Connection fees
- Daily supply charges
- Usage rates (cents per MJ)
- Discounts or sign-up bonuses
- Exit fees or contract terms
A good gas connection rate depends on your usage, so don’t just go for the cheapest—look at the full picture.
Step 4: Book Your Gas Connection
Once you’ve picked a retailer, it’s time to book the connection. Here’s how it works:
What your retailer will do:
- Check if the gas is already on.
- Organize for the distributor to connect your meter (if needed).
- Set up your account.
- Let you know the date the connection will happen.
Documents you might need:
- Proof of ID
- Your new address
- Move-in date
- Meter number (if it exists)
Step 5: Understand the Costs
What does a gas connection cost?
There are a few different types of costs you may come across:
Standard connection fees
These are the basic charges from the distributor or retailer to connect your home to the gas network. It can range from $0 to $100, depending on your location and provider.
New meter installation
If there’s no existing meter, you’ll need to pay for one to be installed. This can cost $300 to $1,000+, depending on the complexity.
Usage and supply charges
These are ongoing charges on your gas bill:
- Daily supply charge: A fixed fee per day to be connected.
- Usage charge: Based on how much gas you use, measured in megajoules (MJ).
Tip: Keep an eye on your gas connection rate and compare it regularly.
Step 6: Let the Pros Handle the Work
Never try to connect gas yourself. It’s dangerous and illegal in Australia.
Use licensed gas fitters
If you’re setting up gas appliances or connecting to a new meter, you’ll need a licensed gas fitter. They’ll make sure everything is safe and compliant.
Bonus Tip: Ask your retailer if they offer gas fitting as part of your connection.
Step 7: What to Do After You’re Connected
Your gas is now up and running—awesome! But here’s what to do next:
Check for leaks
Smell gas? Turn off appliances, open windows, and call emergency services or your distributor.
Keep track of your bills
Monitor your usage and compare bills. You might be able to switch to a better plan later.
Set calendar reminders
Note your billing cycle and contract end dates, so you’re never caught off guard.
Extra Tips for New Renters
If you’re renting, there are a few things to keep in mind:
Ask the landlord about gas
They might already have a preferred provider, or the gas may be part of your rent.
Check for embedded networks
Some buildings have an embedded gas network. This means you may only have one retailer option. Always ask before signing up.
Need Help? Here’s Where to Go
If you’re stuck or unsure what to do next, these places can help:
- Energy Made Easy: Government comparison site
- Your state energy ombudsman: For complaints or disputes
- Your chosen gas retailer: They’ll guide you step-by-step
- Your building manager or landlord: They may have info on gas setup
Final Thoughts
Getting your gas connection sorted in your new apartment doesn’t have to be a hassle. Just follow the steps: check availability, pick a provider, compare gas connection rates, and book the connection.
And always, always leave the technical stuff to the professionals.
Once it’s all sorted, you can kick back, relax, and enjoy a hot shower or a home-cooked meal in your new place.
FAQs
How long does it take to connect gas?
Usually 1 to 3 business days if the meter is already there. It can take longer if a new meter needs to be installed.
Can I choose my gas provider?
Yes, unless your apartment is in an embedded network.
Is gas more expensive than electricity?
That depends on your usage. For cooking and hot water, gas is often cheaper than electricity.
Do I need to be home for the gas connection?
Yes, especially if a technician needs to access inside your apartment.